As part of our whole of life advice approach, we help you and your family navigate aged care with clarity and care so you can move forward with confidence.
Your guiding partner
At Ironbark, we see aged care planning as an important part of protecting what matters most and supporting your long‑term wellbeing. We consider aged care as part of your holistic financial plan, and when the times comes, we can provide specialist support every step of the way as you or your loved ones transition into aged care.
When to seek aged care advice
Aged care advice should be sought when a real decision is required — such as following a hospital admission, a significant decline in health, or when residential care is being considered.
Seeking specialist advice at the right time ensures decisions are based on accurate information, current legislation and the client’s actual circumstances.
Trusted aged care expertise
Aged care advice is a specialist discipline. It involves complex legislation, Centrelink assessment rules, facility contracts and strict timing requirements that differ significantly from traditional financial planning.
To ensure clients receive high‑quality, specialist advice, Ironbark provides access to aged care experts through its wholly owned subsidiary, Beacon Aged Care.
Ironbark advisers work closely with Beacon’s aged care specialists to deliver expert guidance when aged care decisions arise. Beacon’s advisers work exclusively in aged care and understand the system end-to-end, ensuring advice is accurate, current and seamlessly integrated with the client’s broader financial strategy, all coordinated through their existing Ironbark adviser.
Once you contact our team, we will organise a meeting promptly. Where advice is urgent, appointments are prioritised.
In South-East Queensland, meetings can be held at a location convenient for you, including your home, hospital or care facility, at no additional cost. Phone and video appointments are also available.
For clients located outside South-East Queensland, your Ironbark adviser can arrange a face-to-face meeting at their office, where you will meet in person with your adviser and connect with Beacon’s aged care specialists via Microsoft Teams. This allows you to receive specialist aged care advice while remaining supported by your trusted Ironbark adviser in a familiar setting.
During the meeting, clients receive clear strategies and accurate numbers so informed decisions can be made immediately. Our advisers explain funding options, fees and Centrelink implications in real time, providing certainty when it is needed most.
Following the meeting, we liaise with the relevant aged care facility to ensure contracts and entry documentation reflect the agreed strategy and correct financial information.
Aged care involves significant paperwork and interaction with government agencies. Our Centrelink and DVA specialists guide clients through required processes and documentation to ensure assessments and entitlements are established correctly during the transition into care.
Within four business days of your meeting (or as otherwise agreed), we provide a formal written Statement of Advice outlining the strategies discussed and the clear next steps required to progress with your chosen aged care facility.